Bluehost Hosting Review: Pros and Cons

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4.2
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Overview

General information about Bluehost

Hosting Bluehost.com is one of the most popular hosting providers in the United States. It is part of the largest international corporation Endurance International Group (EiG), which owns several hosting providers, and is known since 1996. The provider has built its reputation over several decades. Bluchost has a user audience of over a million customers, making it one of the most influential market leaders. The servers of this provider are located in the state of Utah, in the city of Orem.

To access a user’s personal account and buy hosting from bluehost, you need to familiarize yourself with tariff plans and register on the server. After that the subscriber will get access to all the features of the service.

How to register on the service

To begin with, you need to determine the domain that will be the main for the registered account. Pay attention to an important nuance: you can register a domain for free, but if the user decides to use the service “refund”, the service will deduct $ 15.99 from it. The company will also extend free domain registration during the period when the client uses the provider’s services.

After selecting a domain, you need to enter your personal data – to do this, fill out a form and choose a payment period and a tariff plan.

Hint for new users: it is unprofitable to choose the monthly hosting payment, because such tariffs usually include high fees. At the moment Bluehost.com does not offer a one-month plan.

In order not to overpay, it is better to remove all the checkboxes from the additional options that are charged:

  • SiteLock;
  • CodeGuard;
  • SEO-tools.

If you are not interested in using these services, you do not need to overpay for them.

Provider’s services

Provider Bluehost.com offers many products with different functionality:

  • domain names: their cost starts at $17.99 per year;
  • shared hosting: in case the user does not manage a large project or just starts to understand the server configuration, you can consider a shared hosting plan. This service ranges from $8.99 to $25.99 per month;
  • dedicated servers: suitable for those websites that generate tons of traffic and/or need a high-performance server;
  • VPS-hosting and WordPress-hosting;
  • cloud sites.

File manager

Hosting users can access a modern and convenient file manager that supports most formats, including archives (zip, tar, tgz and gz). File manager supports not only unpacking, but also compression, and works with archives of large volumes (for example, larger than 1 GB). File search is also available in the manager.

Pros and cons of Bluehost

1. Performance Tests

Bluehost.com hosting provider’s health and performance tests show excellent results. For example – impressive uptime, but the provider does not offer users a Service Level Agreement (SLA). This document usually guarantees a minimum uptime. Hosting uptime can be measured by using StatusCake, a special online tool that checks every website every five minutes.

Provider ensures uninterrupted operation of servers and unlimited bandwidth of traffic. However, some tests show slower server speeds.

2. Low initial prices

New users of the hosting provider can use the services with great discounts, and when deciding not to use the services, the provider returns the money within the Moneyback option,

3. Good safety parameters.

High level of security – the business card of Bluehost.com provider. Subscribers can use an additional two-factor authentication system. Thus, when attempting to hack into an account, an attacker will not be able to automatically access the user’s personal data.

Users are also offered several options for additional paid options to improve security. For example, SiteLock can prevent hacker attacks, while CodeGuard provides users with more backup options.

Site owners receive three levels of spam protection in the form of Spam Expert, Spam Hammer and Apache Spam Assassin. You also get protection for your mailbox, the user can easily set up filters. All your directories will be password protected.

If you need to block access to your site, you have the option to blacklist IP addresses. Another first class feature is secure shell access (SSH). This allows the site owner to access the configuration files individually and securely.

Bluehost also offers one-click integration with CloudFlare, which provides even greater security and speeds up your website. CloudFlare is especially good for preventing DDOS attacks.

4. Bluehost for e-commerce WooCommerce and WordPress hosting.

WordPress hosting is a hosting for Bluehost business, optimized for WordPress sites, which comes with several advantages, such as the intermediate zone. This is a more expensive option – the cost of WordPress on Bluehost starts at $29.99 per month;

These plans are quite expensive compared to simple WordPress hosting and what some competitors offer (many hosts sell WordPress hosting plans at the same prices as general hosting plans).

WordPress Pro on Bluehost is one of the most popular services of the company (with more than a million sites hosted by the company).

Pro-planes run on high-performance VPS and offer improved site speed.

Features at the build level include basic Jetpack site analytics, a marketing center, 100 free premium themes, daily backups, and malware detection and removal for added security.

Business review tools allow your visitors to leave positive reviews of Yelp, Google, Yahoo or Bing directly from your website. SEO tools give you real-time optimization tips on how to improve your search engine ranking. These tools are integrated into the marketing center, where you can see statistics on how you cope with major search engines. Sites owners are also offered Paypal integration and flexible search.

Users are supported as their business grows and scales. The company guarantees practical assistance with design, functionality or general questions from real WordPress experts around the clock.

All plans come with a positive SSL sign (the price of the certificate for bluehost can be specified on the official website), as well as 24/7 service and a money back guarantee. These plans also include automatic plugin updates and regular backups, as well as an intermediate environment that allows you to create and test your site on WordPress before it is published.

A feature that probably not many people use is unlimited video compression. Users can upload their videos without optimizing them for the Internet. Bluehost takes care of this. A review of e-commerce on Bluehost shows that the hosting provider provides users with a huge amount of functionality, but the tariff plans are quite expensive (maybe even overpriced compared to those of competing Bluehost providers).

5. VPS, server location

VPS is a virtual private server that combines the functionality of shared and dedicated hosting. That is, the user shares the server with other users, but there is a virtual separation between their projects. This type of hosting is suitable for those who use servers with a specific programming language.

VPS-hosting plans at Bluehost.com range from $29.99 to $59.99 (Bluehost price per month) – users can choose three VDS-tariffs. They are available with a Linux based operating system (KVM virtualization).

Tariff plans for VPS-hosting:

  • standard: you pay $19.99 for the first month and then you pay $29.99 after the first month;
  • better option: $29.99 for the first month then you have to pay $ 59.99 every month;
  • Ultimate: $59.99 for the first month, then $119.99 after the first month.

There are traffic restrictions, so you need to carefully read the terms of the tariff plans.

For example, the first two plans have two processor cores, up to three and four cores for the top plan. The user gets 30 GB of SAN storage at the lowest level, up to 120 GB at the highest level. RAM ranges from 2 GB to 8 GB. You get 1 TB of bandwidth at the standard level, up to 3 TB at the end level. Each level includes one domain. The standard layer includes one IP address; you get two with the others. Each plan is backed by 24/7 support and a money-back guarantee under the Moneyback option.

6. Customer support

Technical support service at Bluehost.com is available 24 hours a day. It can be accessed in any user-friendly way:

  • by tickets from your personal cabinet;
  • via the online chat form on the website;
  • local phone number of the service.

The response time of the technical support operator usually does not exceed five minutes.

Bluehost Prices, Hosting Plans, Discounts

Test period

Provider does not offer its subscribers the service of free trial period. However, the service may refund the money within a calendar month after payment. The company guarantees a full refund at the first request of a subscriber. The timing of the refund depends on the banking organization through which the payment was received from the user.

Hosting services

Bluehost tariff plans promise unlimited use of domains, an unlimited number of sites, unlimited disk space and online traffic. However, there is a variant that if a user stores too many databases, it may adversely affect the performance of the server and other subscribers. In such a case, Bluehost.com reserves the right to request that the number of files and database tables be reduced. The provider has the option to terminate the user account due to excessive use of hosting resources.

Tariff plans

The basic plan fits the owners of one site, for whom 50 GB of memory will be enough within the project. You can store up to 100 MB of files on e-mail. The Starter Plan also offers 100 email accounts.

The Plus plan allows you to have as many websites as you need and the storage capacity is unlimited. Subscribers also get an unlimited number of email accounts attached to their email.

The Choice Plus tariff plan is a more advanced option: within this tariff plan you can get additional features, as well as free domain privacy and extensive backup options.

Professional tariff plan is suitable for those who need the maximum of options and features. The maximum number of files is available to the user of this tariff – from 200 000 to 300 000.

Bluehost discounts for hosting users

Despite the fact that Bluehost has no free test period, the provider offers huge discounts on Bluehost hosting for the first year. Owners can also use Bluehost discount codes and coupons. As part of the promotional offer, registered users must receive up to $200 in bonuses.

Bluehost: Can We Recommend It?

Summing up in our review, we can say that the service Bluehost.com really offers all those services and features that are stated in the description of tariff plans.

The service differs favorably from competitors in the hosting market by its intuitive interface of the control panel. Everything is as simple and intuitive as possible, which allows the subscriber to look into the FAQ (if you look there at all).

Thanks to the competent and correct allocation of resources hosting, he offers its users a high speed and its maximum stability.

As for the drawbacks of the provider, here we can distinguish the following: some users from other countries because of territorial remoteness is not the fastest response, for example, when working with SFTP. However, reducing the speed of data exchange concerns only part of the audience Bluehost.com, which is outside the United States. The American owners of the site should not be affected by this problem.

Also the disadvantages of hosting can be attributed to the following points:

  • the system can be overflowing with continuous apcells;
  • for foreign users the ability to host sites only on U.S. servers, which increases the response rate;
  • limited backup options;
  • provider can migrate user’s sites only with a paid subscription as an additional service; this option will be expensive – migrating five sites will cost about $150.

Concluding from this review of the disadvantages and advantages of the Internet provider Bluehost.com, we can say that the performance of the service is quite high and can suit a large number of site owners (including commercial sites on WordPress), but tariff plans offer high prices.

Alternatives

If the majority of visitors to your sites live in America where the Bluehost servers are located, then using Bluehost.com will not cause any problems or difficulties. However, the tariff plans of this provider are still not the cheapest compared to the tariffs of competitors. Therefore, in some cases, site owners may look for decent alternatives with more advanced functionality (for example, with backup or intermediate areas).

If a user is looking for a balanced hosting that combines budget plans and good performance and speed, he may pay attention to such providers as A2 Hosting or DreamHost. They offer cheaper rates (compared to Bluehost.com) and the same excellent performance.

If a user is looking for a provider with the best support service, they can choose SiteGround, InMotion and DreamHost.

Based on these criteria and characteristics, we can conclude that the most effective service providers are the SiteGround and DreamHost providers. SiteGround has slightly more features (for example, more backup options).

All of the above providers are able to run sites on WordPress. However, SiteGround has a better system for extending the capabilities of WordPress-based site owners (e.g. built-in caching plugin and speed optimization options).

Tariffs
TariffBasicPlusBusiness Pro
Costs$3.49$6.95 $14.95
Number of sites110Unlimited
Disk space50 GB150 GBUnlimited
TariffStandardEnhanced PremiumUltimate
Price per month$29.99$59.99$89.99 $119.99
Memory2 GB4 GB6 GB8 GB
Storage space 30 GB60 GB120 GB240 GB
Contacts

USA, Timpanogos Parkway, Orem, UT.
Phone: +1 801-765-9400

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Reviews (5)
  1. Ad Feld says:
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    Terrible hosting company. Experienced constant outages – multiple times per day and for a couple of hours at a time. Maybe 50 outages over a 6 month period. Very dodgy company. There are so many better hosting companies out there.

  2. Julio Molina-Muscara says:
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    Very satisfied with their WP service, for years

  3. CK Kirton-Niner says:
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    Best at helping the Locals in the Industry.

  4. Chris Johnson says:
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    I have had a dedicated server with them since 2014 and they have been excellent to work with overall! I liked them better when located in Provo than since they moved down to Arizona because our sever has had way more issues since the move but still highly recommend them for any WordPress hosting.

  5. Ken Horkavy says:
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    15 years with the company. Ups and downs through it being sold and recreated, but I have to say the basic services they offer are great. I have 40+ domains on a single low level plan and was hacked through FTP, they had a backup that saved me. This is one example of a free add-on service they have available. Their customer service is always helpful and patient. Have to say for under $300 a year, it is hard to beat what they offer.

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