Overview of SiteGround Hosting: pros and cons, user reviews

4.2
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3.6
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Overview

Siteground has over 1.7 million users and servers in the U.S. and 3 other countries. The company has been operating for over 15 years and continues to gain momentum. Hosting is adapted to work with almost all known CMS.

Siteground offers a wide range of services, but most of them are quite expensive. But no hidden fees!

What is really worth choosing this provider, it is for the reseller hosting – it has a favorable price and, according to reviews, many advantages.

Tariffs
TariffStartUpGrowBigGoGeek
Costs€12.99€22.99€34.99
Disk space10 GB20 GB 40 GB
Number of sites1UnlimitedUnlimited
TariffEntryBusinessBusiness PlusSuper Power
Price per month€64.00€96.00€128.00€192.00
Traffic5 ТB5 ТB5 ТB5 ТB
Memory6 GB8 GB10 GB12 GB
Storage space40 GB 60 GB 80 GB 120 GB
Contacts

Alexandria, Virginia (USA)
SG Hosting Inc.
901 N. Pitt St, Suite 325
Alexandria, 22314 VA
+1 800 828 9231

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Reviews (6)
  1. Avatar Chad Rogez says:
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    У меня постоянно возникали проблемы с хостинговым аккаунтом Siteground, которые стали кошмаром. В течение последних четырех дней среднее время отклика составляет от 3 до 4 часов, иногда полдня.

  2. Avatar Sash S says:
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    Excellent company, their currently going through growing pains but the company truly does care about its customers.

    If you speak to the right people they really do invest and listen to customers.

    Great company I hope you guys become #1 speed wise one day (make your own CDN that’s lightening fast)!

  3. Avatar Marek Lewandowski says:
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    I have been using Siteground for many years, and generally I was quite happy with the hosting quality and the customer support.

    However, over the past year, the quality of hosting and support has gone down significantly, and my most recent experience has forced me to change hosting providers.

    First, the speed of my site became very, very slow (slow server response time). Siteground support claimed that this was due to the site architecture and coding, and not due to the hosting environment. I tried to work with the support team, but the claim was always the same – ‘it is not the fault of the hosting, it is your site that is slow’. I decided to test this claim by moving my site to a different hosting provider, and voila! The site works perfectly fine, with quick response times, no speed issues.

    Recently, I received an email from Siteground that said the my site was limited (blocked) due to overuse of CPU resources. This happened completely WITHOUT ANY WARNING. They just blocked the site completely, without even trying to reach out to explain the problem and gave no chance to address possible issues. This is completely unacceptable. You cannot just block a site without first at least trying to reach out to resolve the issue.

    I have had a ticket open for over a month now, trying to get access to the blocked site (at least from the backend). I have tried to connect it with a temporary domain (from siteground), but there seem to be some technical issues preventing it from working properly. I have tried to get help from their support. I have been patient, but for some reason they are incapable of understanding the problem and suggesting a solution to fix it. If they put some minimum effort into it, I am sure the ticket could be resolved within a day. Instead, I get replies that indicate they do not even take the time to look into the issue. Just random pieces of advice like ‘your cloudflare service is not configured properly’ (I am not using cloudflare), or ‘your domain is not pointed properly’ (I am using a siteground domain and there is no option to ‘point it’).

    I am now switching to a different hosting provider. After the change, my site is performing normally, and the cost of the service is lower.

    I wish Siteground support could put some effort into their work and treat their paying customers with more respect. This would save them both time and money. Again – you need to provide some warning or notice before blocking a live site. Doing so without any contact is completely unacceptable.

    I would recommend choosing smaller, cheaper hosting providers. The quality can be much better (faster servers) and the customer support more reliable.

  4. Avatar Vladimir Eftenov says:
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    Great, quick and friendly, support, simple account management especially since they introduced Site Tools, fair above average pricing that reflects the overall quality – I’d definitely recommend them to a friend that needs a simple and reliable hosting service.

  5. Avatar C. Isaac says:
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    I don’t know what happened to their technical support because it’s BAD! Worst technical assistance ever! Tried to get help with an SSL issue and these people were VERY unhelpful! I was passed around ALL day and no one actually solved it. My website DOWN because of them and they have help get it back up!!

    I’ve been with the for 5+ years, I have a cloud hosting account with over 30 websites. The least they could do is help me get my website live!!

    Moving over to a new cloud host.

  6. Avatar Christian Campbell says:
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    Very efficient, prompt support! Much better than my previous experiences with hosting services.

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